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By clicking “Accept” below, you are authorizing an Empower support representative to access your system through Empower’s secure desktop sharing technology in order to remotely view, troubleshoot, resolve issues and provide general technical support related to your Empower applications. Once the remote support session has been initiated, an Empower support representative can view your screen and share control of your mouse and keyboard. This session may be recorded. You are responsible for monitoring this session to ensure that no confidential information is inadvertently accessed and that no action is taken with respect to your system that may be unacceptable to you. You will be in full control of your computer at all times. You can override control of your mouse and keyboard or end the remote support session at any time. In addition, by clicking “Accept” below, you acknowledge that you have read, and agree to be bound by, the terms and conditions of this access policy, and you further agree that Empower shall have no liability for any damages caused (or alleged to have been caused) by its efforts to view, troubleshoot, resolve issues and provide general technical support related to your Empower applications. To initiate a remote support session, shut down all non-Empower applications except your browser and submit your information from the form displayed on this page.

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